support.com
PC Health Check
- Conference
- DEMO 08
-
Market Segment
- Consumer Software and Services
- Funding Details
- SupportSoft is a public company (Nasdaq: SPRT) with $125 million in cash
- Competitors
- GeekSquad, FireDog, PlumChoice
- Product Description
- support.com’s PC Health Check is a fast, free and remote scan of your computer to check if it is running slow or confirm if you are vulnerable to a virus or spyware attack. In minutes, get an assessment of your computer’s performance - a snapshot on its pulse without raising yours.
- Market Opportunity
- Consumer technology services market growing to $40 billion per year. (Sources: Best Buy and Circuit City)
- DEMO Says
- For all the advances and improvements in operating systems, call center services and software design, managing the consumer desktop remains a difficult and often frustrating problem for the typical computer user. A year ago, DEMO ushered in support.com’s on-call consumer help desk service. Today, those services go a step further with a simple diagnostic tool that helps the average consumer understand what’s happening with his computer and the tune ups needed for everyday maintenance.
- Contact
- Scott Herring
- scott.herring@support.com
- Company Address
-
1900 Seaport Blvd., 3rd Floor
Redwood City, CA 94063 - Primary Phone
- 1 800 PCSUPPORT
- Primary Fax
- 650-556-1195
- URL
- www.support.com
- Corporate Officers
- Joshua Pickus, President & CEO Ken Oywang, CFO Michael Sayer, Senior Vice President Worldwide Sales & Operations