DEMO.com > Symantec Corp.

Symantec Corp.

Conference: DEMO 09
Market Segment: Consumer Software and Services
Funding Amount: N/A
Funding Round: N/A
Funding Details: Nasdaq: SYMC
Competitors: No direct competitors
Product Description: Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Project Guru from Symantec provides the necessary tools and services to enable "tech savvy" users to efficiently and effectively provide IT support remotely to family members and friends without the need to spend a lot of time on the phone or visit in person.
Market Opportunity: According to analysts at IDC, the worldwide market for clientless remote support services tools is expected to grow from $126.1 million in 2007 to $335.7 million in 2012. IDC Worldwide Clientless Remote Support Software 2008-2012 Forecast
DEMO Says: Like many other "techies in the family," I too often find myself providing long-distance tech support, coaching my mom through her computer problems. These are not the most enjoyable conversations and they do nothing to improve parent-child relationships. Fortunately, Symantec comes to the rescue. Its Project Guru gives everyday geeks the tools they need to provide PC support for friends and family without the phone time or personal visits.