"Where do I get an expense form? Who knows how to unblock my cellphone for international calls? Anyone know anything about iPhone programming?" These types of questions are asked on a daily basis over and over in a company. Dekks helps employees properly route their issues without implementing rules or inputting data. Dekks learns who knows what in the organization and gives management insight into the pulse of the enterprise.
Market Opportunity
Dekks is aimed at enterprise customers with a need for knowledge capture without large up-front investment. Forrester Research sees a $4.6 billion market for Web 2.0 enterprise tools in the next four years.
DEMO Says
Doesn't it sometimes seem that we have better integration with our Facebook friends than the guy in the cubicle next door? Due to myriad reasons -- privacy, security of internal data, legacy systems -- communication and flow within business teams is still not what it needs to be. That's why we like I.ndigo's Dekks technology, a product that seamlessly and easily captures the informal knowledge inherent to a smarter business. And the benefit extends to management as well, with reporting and analytics tools to indicate areas of strength and weakness in the company brain.