DEMO.com > eXaudios Technologies

eXaudios Technologies

Conference: DEMO Spring 2010
Market Segment: Enterprise Software and Services
Funding Amount: $500,001-$1,000,000
Funding Round: Angel
Funding Details: eXaudios has received $5.2 million in funding from the founders, angel and other private investors.
Competitors: NICE, Verint, Avaya, Cisco, Siemens
Product Description: After 15 years of breakthrough neuronal research, eXaudios developed capabilities to understand people’s emotions through their voice in real time as they speak. Launching at DEMO, this revolutionary new product is designed for call centers and can mitigate escalations, identify fraudulent situations, outperform sales and customer satisfaction, provide “how-to” recommendations, and monitor performance by management.
Market Opportunity: Today there are over 150,000 call centers with an average of 80 employees. Each can significantly improve their performance, both in sales and service, with the eXaudios MagInify Call Center products. Source - Gartner Group and Data Monitor