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Persystent Technologies, Inc.

Product Name

Persystent Enterprise

Market Segment

Enterprise IT infrastructure

Funding

Persystent is a privately held, venture-capital-backed company. The B Round led by Valhalla Partners in mid-2005 raised $7 million.

Competitors

IBM Blue (Restore) Button Home Grown solutions using commercial imaging products, Microsoft Windows System Restore and various aftermarket utilities Altiris.

Product Description

Persystent simplifies the support of end-user devices and reduces Help Desk calls by eliminating software/system failures and the frustration caused by slow or out-of-order PCs. Combining automated support for self-repair of the device and flexible policies to help manage the planned and unplanned costs of PC support, Persystent maintains the integrity of each and every system to ensure that every user has consistent performance and availability day after day.

Market Opportunity

Gartner estimates less than 10% of support incidents are handled by automatic methods. With labor one-third of IT budgets, that is $600 billion being spent on people to support growing IT infrastructure. By 2008 automated support is expected to rise to 40% as the sophistication of support tools increase to fill the gap.

Demo Says

End user support is eating away at IT budgets. Help desk systems are reactive. And the people resources to deal with increasingly complex environments just don't scale. What's needed is an approach that puts appropriate controls on the desktop delivering proactive management, rather than reactive support. That’s exactly what Persystent offers, allowing policy to drive end user activities and configuration changes and maintaining a problem-free operating environment each time a PC is booted. Persystent's proactive approach scales, and should allow IT organizations to deploy their people resources most efficiently.